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Accessibility

Wheelchair Access

Concrete & hard gravel path access on single level to all animal barns, animal handling and feeding areas, play areas, cafe & picnic areas.

Disabled toilet facilities.

Disabled parking

If you would like a tractor ride with a space for a wheelchair please contact us before you book to check that this is available and what time.

Please note: the grass path to the animal paddocks and along the Family Walk & Activity Trail may not be suitable for all wheelchair users.

Disabled / Carer Entry

MUST BE ACCOMPANIED BY A FULL PAYING ADULT/CHILD.

Visitors who have the following documentation are entitled to one free carer ticket for a carer accompanying them. Please show the relevant paperwork at Reception when you buy your ticket.

If you are buying your tickets online, as long as you can bring with you one of the above you do not need to buy a ticket for the carer.

1. Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months).

2. Personal Independence Payment letter (dated within the last 12 months).

3. A current and valid Blue Badge.

4. Letter from GP or consultant (dated within the last 12 months) confirming the need for a full time carer. This does not need to be a letter of diagnosis.

Unfortunately, we will not be able to issue a carer’s ticket or allow carer entry without seeing the above documentation.

Please note: this excludes Special Events

All tickets must
be booked online
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